WispXP
Draft — have this checked before launch. Parts in [brackets] still need to be filled in or confirmed.

Terms

The agreement between you and WispXP, written to be read.

Version 0.2 (draft) · last updated [date]

  1. Who we are
  2. What WispXP is
  3. Your account
  4. Free and Pro
  5. Payment and renewal
  6. Cancelling
  7. 14-day right of withdrawal
  8. Routes and directions
  9. Fair use
  10. The game and Blizzard
  11. Availability and changes
  12. Liability
  13. Ending the agreement
  14. Law and disputes
  15. Changes to these terms

1. Who we are

WispXP is offered by [business name], [address], the Netherlands, KvK [KvK number], VAT [VAT number]. Contact: [contact e-mail]. How we handle personal data is in our privacy policy.

2. What WispXP is

WispXP is a leveling assistant for World of Warcraft: Forever. It has two parts: an addon that runs inside the game, and a Windows app that links the addon to your account and keeps it up to date. The app installs with the addon from wispxp.com.

3. Your account

  • You need to be 16 or older to make an account. If you're under 18, a parent or guardian must agree before you buy Pro.
  • Give a real e-mail address and keep your password to yourself. You're responsible for what happens with your account.
  • An account is for one person. It works on up to 2 PCs at a time; you can remove a PC on the website.

4. Free and Pro

  • Free gives you every WispXP feature up to level 20.
  • Pro gives you every WispXP feature at every level, Dungeon Path included.

The website shows what each plan includes. We may add features to either plan.

5. Payment and renewal

  • Pro is a subscription, paid per month (€4.99) or per year (€39.99). Prices include VAT. [confirm VAT handling in Stripe]
  • Payments are handled by Stripe. You pay at the start of each period, and the subscription renews automatically until you cancel.
  • If a payment fails, Stripe tries again for a while. If it keeps failing, your account goes back to Free.
  • If we change the price, we tell you by e-mail at least 30 days before it applies to you. The new price starts from your next period, and you can cancel before then.

6. Cancelling

You can cancel any time from your account page. Pro then keeps working until the end of the period you already paid for, and doesn't renew. We don't refund the rest of a running period, except as described under the right of withdrawal below or where the law says otherwise.

7. 14-day right of withdrawal

If you live in the EU and buy Pro as a consumer, you can withdraw within 14 days of buying, without giving a reason. Because Pro starts right away at your request, you pay for the days you already had it: we refund the price minus that share. To withdraw, use the cancel button in your account and send a short message to [contact e-mail] within the 14 days. We refund within 14 days, to the payment method you used.

8. Routes and directions

WispXP works out plans, routes and dungeon steps from game data and addon data. They are usually right, but they can be incomplete or out of date. They are guidance for playing a game, nothing more.

9. Fair use

Please don't:

  • share your account, resell access, or let others use your Pro;
  • attack, overload or try to break into our server, or copy it;
  • use WispXP in a way that breaks Blizzard's rules or harms other players.

If you do, we may block your account. When it's not serious, we warn you first.

10. The game and Blizzard

WispXP is not affiliated with or endorsed by Blizzard Entertainment. World of Warcraft is a trademark of Blizzard Entertainment, Inc. WispXP is an addon that uses the game's addon interface; it doesn't automate your character. You're responsible for following Blizzard's terms. A game update can break or limit parts of WispXP for a while; we work to fix that, but we can't promise it never happens.

11. Availability and changes

We work to keep WispXP available, but there can be maintenance or outages. We may improve, change or remove features. If we take away something essential that you paid for, you can cancel and we refund the unused part of your period.

12. Liability

As far as the law allows, our liability is limited to the amount you paid us in the 12 months before the damage happened. This limit doesn't apply to damage caused by our intent or gross negligence, and it doesn't take away rights consumers have by law.

13. Ending the agreement

You can delete your account any time; if you have Pro, cancel it first. We may end or suspend an account that seriously or repeatedly breaks these terms. If we end the service as a whole, we tell you at least 30 days ahead and refund the unused part of any paid period.

14. Law and disputes

Dutch law applies. If you're a consumer in another EU country, you keep the protection of the mandatory rules of your own country. Tell us first if something's wrong: we'd like to sort it out together. If we can't, the competent court in the Netherlands decides, or, if you're a consumer, the court where you live.

15. Changes to these terms

If we change these terms in a way that matters, we e-mail you at least 30 days before. If you don't agree, you can cancel before the change applies to you.